, TO ARRANGE FOR WARRANTY SERVICE, AND BEFORE SENDING YOUR PAX ERA DEVICE TO PAX LABS, first contact PAX Customer Support by submitting a support request, including as many details as possible of the problem experienced to ensure prompt service. T PAX Labs advises consumers to be cautious when purchasing devices from unauthorized resellers. If a valid claim under this Limited Warranty is received within the 1 year warranty period, PAX Labs will, at its discretion, either: (1) Repair the defect; or (2) Exchange the device for a new one. For a copy of the Pax 2 Ten Year Limited Warranty in effect prior to this date, please contact the PAX Pro’s by submitting a support request. Warranty does not apply should you purchase through a 3rd party reseller such as eBay and Craigslist. Pax 2 Customer Service/Warranty. PAX strongly encourages you to send returns with a tracking number or delivery confirmation number. Exceptions. Not for sale to minors. Effective Date: September, 19th 2017. This is to prevent the proliferation of counterfeit devices that pose safety hazards to users and ensure your PAX 2 is covered for the full 10 year warranty. For questions regarding authorized retailers, please contact us. Our certification status can be found by visiting the FICAM List of Approved Identity Services and scroll down to 'Level of Assurance (LOA) 3'. …there's more. PAX 1. Can I Provide My Discount To Non-Eligible Friends? Get it with Free Shipping today! liquids, water, rain, extreme humidity, unusually heavy perspiration or other moisture), or extreme thermal or environmental conditions (e.g. Please see our return policy below for refunds. Your cart is empty. PAX Customer Care may request additional details about the device, including pictures or videos and attempt to troubleshoot common issues before approving device replacement. liquids, water, rain, extreme humidity, unusually heavy perspiration or other moisture), or extreme thermal or environmental conditions (e.g. PAX Labs, Inc. warrants  PAX 2 (not its accessories) against defects in materials and workmanship under normal use for a period of 2 (2) years from the date of retail purchase by the original end-user purchaser. PAX & PAX 2 Warranty Details. The oven lid and oven can both be cleaned with a cotton swab and isopropyl alcohol. ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE LENGTH OF THIS LIMITED WARRANTY. liquids, water, rain, extreme humidity, unusually heavy perspiration or other moisture), or extreme thermal or environmental conditions (e.g. For Era Pro on Android, you can use Beacon™, a bluetooth powered signal strength indicator that enhances the PAXFinder experience. While PAX Labs would like to help the victims of counterfeiting we’re not able to reimburse money used to purchase infringing goods since such goods were not bought from PAX, nor do we assist with the resolution of disputes, including assistance with payment process refunds. This Limited Warranty gives you specific legal rights, and you may also have other rights which vary from state to state and province to province. Allow all components to dry fully before reassembling your vaporizer. What is the Scope of PAX Labs’ and Your Rights and Responsibilities? PAX Labs, Inc. neither makes nor assumes and does not authorize any other person, including any PAX authorized retailer, to make or assume any obligation or liability in connection with any of its devices other than as covered by this Limited Warranty. Note: Product color is subject to availability and is at the sole discretion of PAX Labs. Please consult with PAX Customer Care to determine whether a third party retailer is authorized to sell PAX products. It is recommended soon after purchase and prior to submitting a request for warranty support and for your convenience, you register the date of retail purchase and device serial number as both are needed to establish the start/end dates of the Limited Warranty. liquids, water, rain, extreme humidity, unusually heavy perspiration or other moisture), or extreme thermal or environmental conditions (e.g. Contact PAX to learn more about authorized dealers, as any product purchased outside of our exclusive sales network runs the risk of being counterfeit and is not guaranteed under warranty. This device doesn’t come with a concentrate lid and you can only get it in matte texture. This Limited Warranty gives you specific legal rights, and you may also have other rights which vary from state to state and province to province. If you think you may require warranty service, please contact the PAX Pro's by submitting a. Except as stated herein, PAX Labs makes no other express warranty, except as may be required by the laws of your jurisdiction. Please retain your purchase receipt or other evidence of purchase for your records. Warranty services will be provided paid shipping labels. Refunds are only available for new and unused devices purchased on www.paxvapor.com and must be return directly to PAX Labs within fourteen (14) days of receipt. The cost of return shipping to you for devices not covered by this Limited Warranty shall be your responsibility, and PAX Labs may require pre-payment of shipping charges before we return such devices. PAX Labs’  is not responsible for and will not be bound by any additional warranties provided by retailers and does not authorize any other person to make or assume any obligation or liability in connection with any of its devices. Also its shape is so simple, but so elegant. The PAX 2’s ten year warranty has been cut down to just two, a much more standard offering at the price point. This vaporizer comes with a 2-year warranty. SOME STATES AND/OR PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS AND/OR DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. Original Design Make a statement without standing out. 103. Is ID.me safe to use? This unit is the new and improved version of the original Air vaporizer from the Canadian-based manufacturer Arizer. The PAX 2 now costs $149.99, meaning it is more or less the same price as the Grenco Science G Pen Elite. , Pax 2, for example, comes with a 2-year warranty and in a brushed texture, and it will cost you $149.99. PAX 2 Year Limited Warranty may be limited in specific countries, please inquire for more information. Pax 2 warranty. If a retailer does not appear in the Store Locator, please contact PAX Pros to determine whether such retailer is unauthorized. PAX Labs advises consumers to be cautious when purchasing devices from unauthorized resellers as the quality, reliability and safety of these products is uncertain and in some cases, may expose the user to serious dangers not encountered with genuine PAX Labs products. PAX Labs only warrants PAX Era Pro™ against damage caused by PAX Era™ Pods and defects in materials and workmanship under normal use, in either case, for 1 year from date of retail purchase from PAX or from authorized PAX retailers by the original purchaser (this Limited Warranty is NOT transferable to subsequent purchasers). Remove the oven lid, screen, and mouthpiece and use the included pipe cleaners or brush to clear out the vapor path. PAX Labs advises consumers to be cautious when purchasing devices from unauthorized resellers as the quality, reliability and safety of these products is uncertain and in some cases, may expose the user to serious dangers not encountered with genuine PAX Labs products. After only 6 month my Pax 2 led started blinking blue 10 times when I turned on and never worked again. PAX is available in select locations. If no date of purchase is registered or no record of the purchase date is provided by you or otherwise available to PAX Labs at the time warranty service is requested, the warranty start/end dates will be determined by date of device manufacture using the device serial number. Warranty does not apply should you purchase through an unauthorized  3rd party retailer. Introducing Low Pod Alerts and PAXFinder™. 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