WTF, they say my internet order was submitted, so y can't they override it and just transfer it : Expires within 28 days or on next recharge, whichever is earlier. Optus customer service phone number. thank you. Thank you for raising this issue with us and sorry to hear you're having some issues with our Prepaid activation form. Thought Telstra was a high - 799367 Please note that we’re unable to look into account details on Yes Crowd. OR. what do you mean by port Did you tell them "I have another number from Telstra and I want it moved over to my new Optus service"? 15 December: Problems at Optus 10 December: Problems at Optus 20 November: Problems at Optus Check past issues Stay ... @davobob @HansOrph @SamsungMobile When I cancelled my contract with Optus to switch to prepaid, they told me my 2 year old iPhone8 with the cracked screen and home button not working properly was worth $500. Optus customer service phone number. If you have a question or need help with your Optus service, you can contact us via messaging or through one of our other available options Understand Monday is public holiday but shouldn't it be activated on the next day? Next. I was with Optus on a very old prepaid plan which became poor value as it only had a certain minutes of calls. I have had major problems with optus prepaid activation. Prepaid Sim Activation problems Hi. All for use in Australia within 5 days. Our objective is to resolve the vast majority of enquiries and complaints during the customer's first call. I followed the instructions to activate the new SIM card, however activation could not be completed. This will connect you with our Pre-Activation team who will be able to assist. And you can quickly activate and register your SIM online as an. Save to list + Check stock in our stores. Setup Auto Recharge. Optus Home. in fact, after waiting for 6 hours, I still did not activate successfully. WTF, they say my internet order was submitted, so y can't they override it and just transfer it : Sweetnsour on 11/06/2016 - 20:21. Optus SIM Activation problem 2. $300/12month if paid in full online last week. Update your browser to stay safe online. then I tried to activate again and got the error message ", A Prepaid activation order using this SIM number is under way. Streaming Data: Positive MyData balance required. Is there a way to have an activated sim card without 'recharging' as I don't plan on using any calls/data… just simply to port over, Thanks! Australian Telstra Prepaid SIM Activation Guide. My hideous telstra prepaid experience continues. To activate your SIM Card, we'll collect the information we need to provide your service, verify your ID and more ... Can I use this SIM my existing Optus prepaid phone? Try one by one until you get your internet working in your device. But online activation does not work, tried via online chat and did not work, the online chat rep told me to phone alternative number to activate. The usual Optus customer service phone number is 133 937. Archive View Return to standard view. I've just swapped the Vodafone SIM out of my modem and put my Optus prepaid MBB SIM in. I can't activate my tablet. can take from 20mins to 24hrs, what do you mean by port O_O" sorry im really noob with mobiles.. LOL. OR. If you have any issues, jump into Live Chat and go to Mobile > Track your Order. I am an Optus user. I only received one email "Prepaid Activation". I can't receive messages on my voicemail. How Prepaid … Whirlpool. SIM card arrived earlier this week. 3 Days ago I bought a Coles mobile sim to change to that prepaid plan. 5 hours later and its still not activated. How difficult can it be? Recharge with PayPal. it seems that it is only a delay. I activated 32 hours ago, tracked the order status this evening as my Optus service was still active - 871363 Reference: PPACT-SIMVAL-0006". So I tried to activate again and then I got a message that the sim was currently in the process of activation. It deals with matters such as getting started, billing, managing your service, returns, coverage, travel. The Optus A$30 Starter Pack allows you to activate multiple different plans. Product Details. Critical Information Summary. To replace your SIM card, please call 133 937 or visit your nearest Optus store. last updated – posted 2008-May-20, 8:01 pm AEST posted 2008-May-20, 8:01 pm AEST User #188781 59 posts. Please note that SIMCARD.SG ACTIVATION SERVICE only activates the Prepaid Epic Data Plan. ... First three recharges must occur within 90 days of activation. Activate SIM . Redeem pre-purchased Voucher or Gift Card. ‎24-04-2020 04:24 PM Contacted Optus customer care, they said they were experiencing internal problem. The usual Optus customer service phone number is 133 937. I've acquired a $2 sim card from Optus and Vodafone but when attempting to active the sim cards it requires me to purchase a plan prior to activation (minimum $10). I purchased a $50/month prepaid plan at at&t for. well i just did my activation to port my number to optus prepaid, its been past 4 hrs and my optus prepaid isn't activated. UPDATE: The main problem with Telstra is activation prior to arrival in Australia. I can't make voice calls. I purchased some optus starter kits from Coles this week for $10 ($30 value). menu Whirlpool Go to navigation. We have 10 manual configuration APN settings for Optus above. I have had major problems with optus prepaid activation. I only received one email "Prepaid Activation". in fact, after waiting for 6 hours, I still did not activate successfully. Optus Prepaid offers freedom with our great range of prepaid plans, phones and SIM starter kits plus choose how much you spend when you want with our flexible recharges. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Waiting now over 48 hours! Setup Auto Recharge. View your usage, get billing support and much more with the My Optus app, download it, When I activate my sim card as usual, I did not immediately receive the activated text message. Optus offers 10GB of roaming data for $20, with a 14-day expiry period.For most people, that 10GB will last the expiry period, but if you’re planning on bingeing Netflix on long bus rides then you can stack multiple $20 deals on top of one another. Unavailable . Optus Prepaid Epic Data A$30. Archive View Return to standard view. It deals with matters such as getting started, billing, managing your service, returns, coverage, travel. this was yesterday when i tried getting a new no and somehow it hasnt arrived yet..... so i dont know what to do... ><", try sending a txt to your friend or family member and ask them for your new number. I was previously with Virgin mobile (optus network) which I had absolutely no problems with. Next. yeahhh .. O_O" ... well that was the first time i tried activation but i couldnt really finalised my details to change my details and yeahh . The only reason I switched to Telstra is the - 27248 Call centre says there’s a major tech problem....really? The usual Optus customer service phone number is under way SIMCARD.SG activation only! Optus network ) which I had absolutely no problems with to activate a new Prepaid SIM card, activation! ( with Sprint ) over and secure way to buy Optus Prepaid handset you can quickly and... 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